Reference Letter Specialist - German Speaking

Roche

Competitive salary; annual bonus; private medical ...
Hybrid (2 office days/week)
German and english language proficiency
Reference letter issuance and compliance
Ticketing system management
Roche is seeking a German-speaking Reference Letter Specialist to join their People Support Solutions department, focusing on delivering accurate reference letters and advising partners on related processes. The ideal candidate should possess strong customer service skills, attention to detail, and a collaborative mindset

Job Summary

  • The role involves issuing reference letters while adhering to expected quality standards and legally stipulated deadlines for all Roche affiliates.
  • Roche offers a global inclusive community with development opportunities including free language courses, international assignments, and coaching.
  • Employees benefit from flexible work arrangements allowing home office practice two days per week alongside competitive salary and benefits.

Matching Summary

Match Score: 85

Roche is seeking a German-speaking Reference Letter Specialist to join their People Support Solutions department, focusing on delivering accurate reference letters and advising partners on related processes. The ideal candidate should possess strong customer service skills, attention to detail, and a collaborative mindset.

Salary

Competitive salary; Annual bonus; Private Medical Services and cafeteria package

Skills & Requirements

Must-have

  • German and English language proficiency
  • Reference letter issuance and compliance
  • Ticketing system management

Nice-to-have

  • Agile mindset in ambiguous situations
  • Multi-cultural acceptance
  • Process improvement experience

Key Requirements

  • Strong communication skills in German and English
  • Experience in service delivery or customer care environment
  • Knowledge of MS Office and G Suite applications

Work Rights

Not specified

Tailored Resume

Cover Letter