Guest Experience Executive

Sofitel Sydney Wentworth

Makassar, Indonesia
On-site
Guest services operations knowledge
Supervisory functions experience
Effective multi-tasking skills
The hotel provides 4-star service and first-rate amenities to ensure every moment matters for guests

Job Summary

  • The hotel provides 4-star service and first-rate amenities to ensure every moment matters for guests.
  • The role involves managing guest experience through seamless processes and personalized service across departments.
  • The position requires upholding a flawless impression of services, anticipating guest needs, and creating memorable experiences.

Matching Summary

The hotel provides 4-star service and first-rate amenities to ensure every moment matters for guests.

Skills & Requirements

Must-have

  • Guest Services Operations knowledge
  • Supervisory functions experience
  • Effective multi-tasking skills
  • Problem solving experience
  • Knowledge of Opera PMS

Nice-to-have

  • Ability to communicate in a second language
  • Basic training and coaching skills
  • Time management skills

Key Requirements

  • Excellent written and communication skills in English
  • Knowledge of Heart of House operations
  • Experience in staff rostering and room assignment

Work Rights

Not specified

Tailored Resume

Cover Letter