Aop And Ignite Christian Academy Careers - Customer Service Representative (home Learning)

Imagine Learning

Remote, US
Base: $15.00 - $17.00 py; bonus/equity: eligible f...
Remote
Respond to customer inquiries
Resolve customer concerns
Navigate multiple crm systems
Imagine Learning is seeking a Customer Service Representative for a remote position to support homeschooling families by addressing inquiries and providing tailored guidance. The ideal candidate should possess strong communication skills, a high school diploma, and at least one year of customer service experience

Job Summary

  • The Customer Service Representative supports homeschooling families by answering inquiries, resolving concerns, and providing tailored guidance.
  • Imagine Learning provides a comprehensive benefits program to eligible employees, including multiple health plans with zero employee premiums, a 401k with company match, and generous paid time off.
  • Qualified candidates will be required to complete a video questionnaire as part of our hiring process.

Matching Summary

Match Score: 85

Imagine Learning is seeking a Customer Service Representative for a remote position to support homeschooling families by addressing inquiries and providing tailored guidance. The ideal candidate should possess strong communication skills, a high school diploma, and at least one year of customer service experience.

Salary

Base: $15.00 - $17.00 per year; Bonus/Equity: Eligible for incentive/commission/annual bonus pay; Benefits: Comprehensive benefits program

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Resolve customer concerns
  • Navigate multiple CRM systems
  • Communicate clearly in writing and speech
  • Deliver exceptional customer service

Nice-to-have

  • Empower potential in students
  • Ignite learning breakthroughs
  • Shape the future of learning
  • Lifelong learning for employees
  • Work/life balance focus

Key Requirements

  • 1 year customer service experience
  • High School Diploma or equivalent
  • Familiarity with CRM systems
  • Microsoft Office experience
  • Ability to work August 1-September 30

Work Rights

Not specified

Tailored Resume

Cover Letter