At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job greets patients and guests in a courteous manner whether via telephone contact or in person and is responsible for scheduling, registration, insurance verification, and point-of-service collections.
The employer is an Equal Opportunity Employer and maintains compliance with its Compliance & Privacy Program and Standards of Conduct.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
Patient registration and admission
Insurance verification and benefits explanation
Point-of-service collections
Customer service in healthcare setting
Data entry and information retrieval
Knowledge of healthcare billing regulations
Nice-to-have
Conflict resolution skills
Strong interpersonal communication
Ability to work collaboratively
Adaptability to patient populations
Problem solving under stress
Key Requirements
High school diploma or equivalent
Minimum 1 year customer service experience
Preferred Associate’s degree
Preferred healthcare certifications (CHAM, CHAA, Medical Assistant)
Knowledge of Federal, State and Local billing regulations