Greets and welcomes patients and families in person or on the telephone, optimizing patient experience and clinic efficiency by scheduling appointments appropriately
Job Summary
Greets and welcomes patients and families in person or on the telephone, optimizing patient experience and clinic efficiency by scheduling appointments appropriately.
Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively, while protecting patient rights through confidentiality.
The multispecialty clinic operates Monday-Friday with no weekend or holiday shifts and offers free parking, with over 10 different specialties available.
Matching Summary
Greets and welcomes patients and families in person or on the telephone, optimizing patient experience and clinic efficiency by scheduling appointments appropriately.
Skills & Requirements
Must-have
patient scheduling
patient information management
co-pays and prior balances collection
confidentiality of patient information
customer service
message distribution
ancillary scheduling
referrals management
Nice-to-have
interact with diverse cultures
energetic enthusiastic individuals
free parking
Key Requirements
High School diploma or equivalent
One year customer service experience
Basic computer skills
Previous healthcare front desk experience preferred