Patient Care Coordinator, Specialty - Evernorth

Cigna

Base: $23 - $34 usd ph; bonus/equity: eligible for...
Hybrid (not explicitly specified but inferred from the requirement for occasional remote work and internet specifications)
Strong customer service and interpersonal skills
Excellent written and verbal communication skills
Ability to manage time efficiently and remain organized
Cigna is seeking a Patient Care Coordinator for its Evernorth division, responsible for managing patient intake and coordination between patients, caregivers, and medical staff. The ideal candidate should possess strong customer service skills, proficiency in managing medical cases, and ideally have experience in specialty healthcare

Job Summary

  • The Patient Care Coordinator serves as the primary point of contact between medical providers, insured individuals, and internal teams to facilitate timely case processing.
  • This role ensures accurate coordination of patient deliveries, monitors cases for proper escalation, and performs clinical management activities under pharmacist supervision.
  • Employees receive comprehensive benefits including medical, vision, dental, 401(k), company paid life insurance, tuition reimbursement, and a minimum of 18 days of paid time off.

Matching Summary

Match Score: 85

Cigna is seeking a Patient Care Coordinator for its Evernorth division, responsible for managing patient intake and coordination between patients, caregivers, and medical staff. The ideal candidate should possess strong customer service skills, proficiency in managing medical cases, and ideally have experience in specialty healthcare.

Salary

Base: $23 - $34 USD per hour; Bonus/Equity: Eligible for annual bonus plan; Benefits: Comprehensive health, 401(k), PTO, and tuition reimbursement

Skills & Requirements

Must-have

  • Strong customer service and interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to manage time efficiently and remain organized
  • Maintains confidentiality when handling patient information
  • Proficient in Microsoft Suite and business applications

Nice-to-have

  • Demonstrates initiative by presenting ideas to management
  • Ability to build relationships across teams
  • Independent problem-solving skills with sound judgment
  • Experience working in a matrix environment
  • Prior specialty healthcare experience

Key Requirements

  • High School Diploma or GED required
  • Pharmacy Technician certification preferred
  • 2 years+ of experience in customer service or claims
  • Proficiency in English spoken and written

Work Rights

Not specified

Tailored Resume

Cover Letter