Customer Journey Expert

itinfinance.nl

Milan, Italy
Competitive base salaries; performance based bonus...
Hybrid
3–5 years experience as customer journey expert
Strong journey thinking and analytical mindset
Experience with figma and orangesharing tools

Salary

Competitive base salaries; Performance based bonuses; Not specified

Skills & Requirements

Must-have

  • 3–5 years experience as Customer Journey Expert
  • Strong journey thinking and analytical mindset
  • Experience with Figma and OrangeSharing tools
  • Ability to define digital and journey KPIs
  • Proven ability in cross-functional agile delivery

Nice-to-have

  • Strong customer-centric and outcome-driven approach
  • Clear communication skills for diverse stakeholders
  • Comfortable operating in fast-paced environments
  • Experience in regulated banking environments

Key Requirements

  • 3–5 years professional experience
  • Experience in complex and regulated environments
  • Digital channel and CX initiative experience

Work Rights

Not specified

Tailored Resume

Cover Letter