Head Butler

Sofitel Brisbane Central

Makkah, Saudi Arabia
On-site
Supervising daily operations
Guest satisfaction
Customer service standards
Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values

Job Summary

  • Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values.
  • Supervising the daily operations of the Butler Services and ensure smooth operation to achieve maximum guest satisfaction and maintaining set customer service standards.
  • By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Matching Summary

Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values.

Skills & Requirements

Must-have

  • supervising daily operations
  • guest satisfaction
  • customer service standards
  • managing the shift
  • food & beverage service
  • exceptional customer service

Nice-to-have

  • Arab hospitality values
  • welcoming atmosphere
  • relaxing sensory experience
  • high-powered business gatherings
  • inclusive company
  • explore Accor’s limitless possibilities

Key Requirements

  • Previous leadership experience required
  • Computer literate in Microsoft Window applications preferred
  • University/College degree in a related discipline an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Work Rights

Not specified

Tailored Resume

Cover Letter