Senior Agent, Customer Service

Kyndryl

Hybrid
Resolving customer issues promptly
Providing l1 support
Windows 10 troubleshooting
As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day

Job Summary

  • As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day.
  • This is a fun and fast-paced role where you’ll start learning and contributing right away.
  • Your career with us isn’t just a job—it’s an adventure with purpose.

Matching Summary

As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day.

Skills & Requirements

Must-have

  • resolving customer issues promptly
  • providing L1 support
  • Windows 10 troubleshooting
  • working in Night Shifts
  • working from Office

Nice-to-have

  • interest in technology
  • growth mindset
  • customer-focused approach
  • empathy and collaboration
  • adapt to changing priorities

Key Requirements

  • 0-1 year experience in customer service
  • flexible to work in Voice and Chat Process
  • willing to work in Rotational Shifts/ Weekends
  • willingness to Work from Office as per Hybrid Work Model
  • excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter