Technical Administration Consultant

AIA Group

Australia
Not specified; benefits: up to $760 in rewards via...
3 days onsite, 2 days work from home
Experience in service delivery contact centre
Ability to work with complex core systems
Daily management of web member services
AIA Group is seeking Technical Administration Consultants to join their award-winning health insurance company. The role involves delivering quality service through technical duties in administration, finance operations, and campaign fulfillment, while promoting healthier lifestyles through the AIA Vitality program

Job Summary

  • The role is part of the AIA Health team dedicated to helping people embrace Healthier, Longer, Better Lives through exceptional service standards.
  • Responsibilities include recording member information, managing benefits and contributions, and ensuring timely processing of campaign payments.
  • Employees enjoy free access to AIA Vitality rewards, flexible working arrangements including 2 days WFH, and up to 4 additional leave days per year.

Matching Summary

Match Score: 85

AIA Group is seeking Technical Administration Consultants to join their award-winning health insurance company. The role involves delivering quality service through technical duties in administration, finance operations, and campaign fulfillment, while promoting healthier lifestyles through the AIA Vitality program.

Salary

Not specified; Benefits: Up to $760 in rewards via AIA Vitality; Additional: 4 extra leave days annually

Skills & Requirements

Must-have

  • Experience in service delivery contact centre
  • Ability to work with complex core systems
  • Daily management of Web Member Services
  • Accurate fulfilment of campaigns and payments
  • Maintaining high level service for inboxes

Nice-to-have

  • Private Health Insurance background
  • HAMBS system experience
  • Experience working independently
  • Team environment collaboration skills

Key Requirements

  • Service delivery or customer service experience
  • Team environment experience
  • WHV eligible for contract roles

Work Rights

WHVs encouraged for contract opportunities

Tailored Resume

Cover Letter