Business Specialist / Unit Coordinator Bwh

621

Boston, Massachusetts, United States
Base: $18.58 - $26.58phly; bonus/equity: not speci...
Fully remote
Customer service liaison to patients and families
Administrative support for emergency department
Information coordinator for attending physicians
The role functions as a customer service liaison to patient and family members while promoting a philosophy of patient/family focused care

Job Summary

  • The role functions as a customer service liaison to patient and family members while promoting a philosophy of patient/family focused care.
  • The position provides administrative support for the Emergency Department and Observation Units while acting as an information resource regarding managed care issues.
  • Mass General Brigham offers comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses alongside competitive base pay.

Matching Summary

The role functions as a customer service liaison to patient and family members while promoting a philosophy of patient/family focused care.

Salary

Base: $18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • Customer service liaison to patients and families
  • Administrative support for Emergency Department
  • Information coordinator for Attending Physicians
  • Managed care issues coordination
  • Data entry experience required

Nice-to-have

  • Partial college or secretarial school preferred
  • Experience in medical or health insurance setting
  • High-performing team collaboration
  • Compassionate patient-focused care philosophy

Key Requirements

  • High school diploma or equivalent required
  • One year of customer service/administrative support experience
  • Computer knowledge and data entry experience required
  • Ability to read, write, and perform arithmetic in English

Work Rights

Not specified

Tailored Resume

Cover Letter