Ingeniera/o De Soporte Técnico (zona Centro–norte)

Unisys

Mexico City, Mexico
Installation, diagnosis, maintenance, and service
Desktop, laptop, printer, network device support
Standard software and low-end server support
You will provide support at 3 client sites located in Vallejo, Tlalnepantla, and Colonia Nápoles

Job Summary

  • You will provide support at 3 client sites located in Vallejo, Tlalnepantla, and Colonia Nápoles.
  • Responsibilities include installation, diagnosis, maintenance, and service of IT products like computers, printers, network devices, and software.
  • Success in this role requires a degree in computer systems or related field, 2-3 years of IT equipment support experience, and knowledge of operating systems and applications.

Matching Summary

You will provide support at 3 client sites located in Vallejo, Tlalnepantla, and Colonia Nápoles.

Skills & Requirements

Must-have

  • Installation, diagnosis, maintenance, and service
  • Desktop, laptop, printer, network device support
  • Standard software and low-end server support
  • ITSM platforms (ServiceNow, Jira, Remedy)
  • Technical English proficiency

Nice-to-have

  • High problem-solving skills
  • Excellent interpersonal skills
  • End-user interaction experience
  • Teamwork and conflict resolution

Key Requirements

  • Degree in Computer Systems or related field
  • 2-3 years of IT equipment support experience
  • Experience with ITSM platforms under SLA

Work Rights

Not specified

Tailored Resume

Cover Letter