Operations Support Administrator

Johnson Controls OpenBlue

Christchurch, New Zealand
On-site
Plan and manage technician scheduling
Coordinate customer service requests
Support bwof compliance requirements
Johnson Controls OpenBlue is seeking an Operations Support Administrator in Christchurch, New Zealand, to enhance its Wormald fire protection business. The ideal candidate will be organized, customer-focused, and thrive in a dynamic operational environment

Job Summary

  • In this pivotal role, you’ll be the backbone of our service operations, ensuring seamless coordination between customers, technicians, and internal teams.
  • Plan and manage technician scheduling and dispatch (planned and reactive work), coordinate customer service requests from initiation through to completion, and support BWOF compliance requirements.
  • Competitive salary package with staff benefits, supportive team culture, and ongoing training and development opportunities.

Matching Summary

Match Score: 80

Johnson Controls OpenBlue is seeking an Operations Support Administrator in Christchurch, New Zealand, to enhance its Wormald fire protection business. The ideal candidate will be organized, customer-focused, and thrive in a dynamic operational environment.

Skills & Requirements

Must-have

  • Plan and manage technician scheduling
  • Coordinate customer service requests
  • Support BWOF compliance requirements
  • Manage parts and billing processes
  • Strong organisation and attention to detail
  • Excellent communication and interpersonal skills

Nice-to-have

  • Thrive in a fast-paced operational environment
  • Customer-focused
  • Identify and implement process improvements
  • Contribute to business profitability and efficiency

Key Requirements

  • Experience in service operations, scheduling, or coordination roles
  • Associate degree preferred or equivalent practical experience
  • Reference checks, medical assessment, criminal record check, and drug & alcohol testing

Work Rights

Not specified

Tailored Resume

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