Ssm Global Ops Coe – Senior Carbravo Consultant - West
General Motors
Manila, Philippines
Hybrid
Carbravo process acumen
Dealer engagement and satisfaction
Program adoption and compliance
The Global Ops Coe in Manila is a developing team focused on world-class delivery and customer support within the SSM function
Job Summary
The Global Ops Coe in Manila is a developing team focused on world-class delivery and customer support within the SSM function.
Senior Consultants will receive calls and make calls to US CarBravo dealers to support their sales performance and platform engagement.
This role involves advising dealers on optimizing inventory, website performance, digital advertising, SEO, social media, and Google Business Profiles.
Matching Summary
The Global Ops Coe in Manila is a developing team focused on world-class delivery and customer support within the SSM function.
Skills & Requirements
Must-have
CarBravo process acumen
Dealer engagement and satisfaction
Program adoption and compliance
Maximize Dealer Pre-Owned operations
Digital marketing advising
Nice-to-have
Proactive outreach and support
High level of dealer satisfaction
Reputation management advising
Website analytics interpretation
Key Requirements
3-7 years experience in related role
Degree in Business, Marketing or Equivalent Experience