Customer Success Manager

Karmo Pty Ltd

Melbourne, Australia
Ote: $150k-$180k; performance dependent; benefits:...
Experience leading teams in customer success or sales
Proven ability to drive conversion and performance
Strong understanding of customer journey lifecycle management
This role involves owning the full customer journey from first enquiry through to active subscription within a high-energy, deal-driven sales floor

Job Summary

  • This role involves owning the full customer journey from first enquiry through to active subscription within a high-energy, deal-driven sales floor.
  • The position offers real earning potential with an OTE between $150K-$180K dependent on performance, along with a fully maintained vehicle and fuel card.
  • Candidates will lead a national team responsible for turning inbound enquiries into active customers while delivering a seamless, high-quality experience at every step.

Matching Summary

This role involves owning the full customer journey from first enquiry through to active subscription within a high-energy, deal-driven sales floor.

Salary

OTE: $150K-$180K; Performance dependent; Benefits: Fully Maintained Vehicle, Fuel Card, Toll Tag, 8 Weeks Parental Leave

Skills & Requirements

Must-have

  • Experience leading teams in customer success or sales
  • Proven ability to drive conversion and performance
  • Strong understanding of customer journey lifecycle management
  • Confident coaching and developing high-performing teams

Nice-to-have

  • Ability to work in a fast-paced growing business environment
  • Strong communication and stakeholder management skills
  • Passion for changing the automotive space through innovation

Key Requirements

  • Relevant qualifications and experience required
  • Pre-employment police and medical check required

Work Rights

Not specified

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