Senior Officer - Pre-authorisation And Minor Claims

Prudential Assurance UK

Handle minor and pre-authorization claims
Ensure compliance with slas and policy terms
Issue gl payments within authority limit
The role involves handling and assessing minor and pre-authorization claims while ensuring strict compliance with service level agreements and policy terms

Job Summary

  • The role involves handling and assessing minor and pre-authorization claims while ensuring strict compliance with service level agreements and policy terms.
  • Employees will participate in user acceptance testing script reviews and ad hoc projects to support business operations.
  • Prudential Assurance UK fosters a culture of diversity and inclusion where people are supported to connect, grow, and succeed.

Matching Summary

The role involves handling and assessing minor and pre-authorization claims while ensuring strict compliance with service level agreements and policy terms.

Skills & Requirements

Must-have

  • Handle minor and pre-authorization claims
  • Ensure compliance with SLAs and policy terms
  • Issue GL payments within authority limit
  • Perform claims investigation where necessary
  • Follow up on additional supporting documents

Nice-to-have

  • Participate in UAT script reviews
  • Handle customer and agent enquiries
  • Support major cases if needed
  • Work in a diverse and inclusive culture

Key Requirements

  • Delegated authority for claim approval
  • Knowledge of medical guidelines
  • Experience with maker and checker framework

Work Rights

Not specified

Tailored Resume

Cover Letter