Associate, Everyday Banking Trilingual English, Mandarin & Cantonese- Asian Market Team, Remote

BMO

BC, Canada
Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Fully remote
Trilingual english, mandarin & cantonese
Contact centre environment
Inbound calls
Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects

Job Summary

  • Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects.
  • BMO offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
  • BMO is committed to an inclusive, equitable and accessible workplace.

Matching Summary

Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects.

Salary

Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Trilingual English, Mandarin & Cantonese
  • Contact Centre environment
  • Inbound calls
  • Personal banking products knowledge
  • Risk Management Framework application

Nice-to-have

  • Customer needs understanding
  • Lending/credit strategies advice
  • Marketing promotions integration
  • Collaborates with stakeholders
  • Boldly Grow the Good purpose

Key Requirements

  • High school diploma or equivalent
  • Fluent in English, Mandarin & Cantonese
  • Comfortable in Contact Centre environment
  • Knowledge of personal banking products
  • Knowledge of competitive marketplace

Work Rights

Not specified

Tailored Resume

Cover Letter