Base: $18.00 - $26.21 hourly; bonus/equity: not sp...
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Digital engagement
Lobby management
Transactional processing
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M&T Bank is seeking a Teller for their North Tonawanda, NY branch, focusing on providing exceptional customer service through various banking transactions and digital engagements. The ideal candidate will possess strong communication skills, customer service experience, and a willingness to educate clients on banking solutions.
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Job Summary
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.
Matching Summary
Match Score: 75
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M&T Bank is seeking a Teller for their North Tonawanda, NY branch, focusing on providing exceptional customer service through various banking transactions and digital engagements. The ideal candidate will possess strong communication skills, customer service experience, and a willingness to educate clients on banking solutions.
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Salary
Base: $18.00 - $26.21 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
digital engagement
lobby management
transactional processing
customer service standards
digital demonstrations
balancing transactions
bank policy adherence
AML/BSA/KYC activities
Nice-to-have
empathy
customer centricity
flexibility and adaptability
digital fluency
entrepreneurial spirit
critical thinking
Key Requirements
High school diploma or equivalent
Minimum of 6 months customer service experience
Data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service