Senior Manager, Consumer Experience (cx) & Product Insights

Kraft Heinz

Glenview, IL, US
Base: $120,800.00 - $151,000.00; bonus: performanc...
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Consumer experience leadership
Product development commercialization
Jobs-to-be-done translation
** Kraft Heinz is seeking a Senior Manager of Consumer Experience and Product Insights to lead consumer-centric product development within their North American operations. The role involves managing a team, translating consumer needs into product designs, and fostering innovation across various food categories. **

Job Summary

  • This role leads the Consumer Experience execution for a portfolio of brands within the Kraft Heinz North American Zone.
  • The position requires translating consumer needs and behaviors into clear product design requirements and technical specifications.
  • Employees benefit from a hybrid work model allowing virtual work two days per week while based at the Glenview Innovation Center.

Matching Summary

Match Score: 75

** Kraft Heinz is seeking a Senior Manager of Consumer Experience and Product Insights to lead consumer-centric product development within their North American operations. The role involves managing a team, translating consumer needs into product designs, and fostering innovation across various food categories. **

Salary

Base: $120,800.00 - $151,000.00; Bonus: Performance-based bonus eligible; Benefits: Healthcare, 401k, PTO, and wellbeing programs

Skills & Requirements

Must-have

  • Consumer Experience leadership
  • Product development commercialization
  • Jobs-to-Be-Done translation
  • Cross-functional collaboration with R&D
  • Team management of 3 to 4 direct reports

Nice-to-have

  • Strong storytelling and influence skills
  • Comfortable in fast-paced ambiguous environment
  • Willingness to travel up to 20 percent
  • Experience with sensory teams
  • Culture of consumer centricity

Key Requirements

  • Bachelor's, Master's or PhD in Science or Consumer Psychology
  • 7 to 10 years of progressive experience in consumer research or UX design
  • Direct exposure to product development and commercialization
  • Proven ability to translate consumer learning into product decisions

Work Rights

Not specified

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