The Fort Worth PDC Dealer Liaison is the primary point of contact for dealers and customers regarding Fort Worth PDC operations and supports customer satisfaction and operational effectiveness
Job Summary
The Fort Worth PDC Dealer Liaison is the primary point of contact for dealers and customers regarding Fort Worth PDC operations and supports customer satisfaction and operational effectiveness.
This role involves coordinating special order requests, resolving issues related to orders and claims, and collaborating with multiple teams including plant leadership, operations, and field sales.
General Motors offers a workplace committed to inclusion and belonging, supporting employee well-being from day one and fostering a culture of meaningful change.
Matching Summary
The Fort Worth PDC Dealer Liaison is the primary point of contact for dealers and customers regarding Fort Worth PDC operations and supports customer satisfaction and operational effectiveness.
Skills & Requirements
Must-have
logistics and supply chain processes
customer issue resolution
shipment tracking and delivery support
claims and material returns processing
cross-functional collaboration
daily communication with field sales
Nice-to-have
strong analytical and problem-solving abilities
customer-focused and results-driven approach
experience with dealer support
distribution and warehouse experience
training customers on processes
Key Requirements
Bachelor’s degree or equivalent experience
Strong knowledge of logistics and supply chain
Excellent written and verbal communication skills
Ability to work across organizational levels
Proficiency with logistics/warehouse systems
Experience with claims and order management preferred
No GM immigration sponsorship provided
Work Rights
Must have valid US work authorization without GM sponsorship