Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
Help desk ticketing system
Technology equipment maintenance
It support services
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance
Job Summary
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.
Matching Summary
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
Salary
Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Help Desk ticketing system
Technology equipment maintenance
IT support services
Hardware and software troubleshooting
End user technical support
Technology setup for meeting rooms
Nice-to-have
Customer service experience
Experience with Endpoint Management
Systems Administration experience
Ability to work collaboratively
Strong interpersonal skills
Key Requirements
Bachelor’s degree or equivalent experience
At least five years of computer support experience
Experience with IT Help Desk ticket tracking system
Ability to pass criminal background and sex offender registry checks
Legal authority to work in the United States
Work Rights
Must have legal authority to work in the United States