Senior Software Engineer (ivr Developer, Genesys, Nuance )—7+ Years Experience -pune/bangalore

Worldpay Inc

Pune, India
Onsite
7+ years ivr development experience
Genesys cloud architect expertise
Strong java proficiency
Worldpay Inc is seeking a Senior Software Engineer with a focus on IVR development using Genesys and Nuance technologies. The ideal candidate will have over seven years of relevant experience and will be responsible for designing and optimizing call flows, collaborating with cross-functional teams, and maintaining high system availability

Job Summary

  • The role involves designing and optimizing Genesys Cloud Architect call flows to enhance omnichannel communications.
  • Candidates will collaborate with cross-functional teams to translate requirements into robust technical solutions while ensuring 99%+ system uptime.
  • The team values technical excellence and creative problem-solving to deliver impactful innovations in the payments industry.

Matching Summary

Match Score: 85

Worldpay Inc is seeking a Senior Software Engineer with a focus on IVR development using Genesys and Nuance technologies. The ideal candidate will have over seven years of relevant experience and will be responsible for designing and optimizing call flows, collaborating with cross-functional teams, and maintaining high system availability.

Skills & Requirements

Must-have

  • 7+ years IVR development experience
  • Genesys Cloud Architect expertise
  • Strong Java proficiency
  • SIP VoIP CTI protocols knowledge
  • 5+ years API development experience
  • 4+ years RDBMS experience

Nice-to-have

  • Genesys Cloud Professional certification
  • SAFe Agile environment experience
  • Speech recognition exposure
  • Natural language IVR technologies
  • B2B Fintech industry background

Key Requirements

  • 7+ years of IVR development experience
  • Genesys Cloud Professional certification (advantage)
  • 5+ years API development experience
  • 4+ years RDBMS technologies experience
  • Ability to work onsite

Work Rights

Not specified

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