Customer Service Representative

Firstsource

Colorado Springs, Colorado, US
Base: $17.00ph; bonus/equity: not specified; benef...
On-site
Handle high-volume inbound calls
Assist customers with billing inquiries
Resolve issues quickly and accurately
SparkLight is looking for friendly, motivated individuals in the Colorado Springs area to join our Billing Customer Service team

Job Summary

  • SparkLight is looking for friendly, motivated individuals in the Colorado Springs area to join our Billing Customer Service team.
  • Handle high-volume inbound calls with professionalism and empathy, assist customers with billing inquiries, payment processing, account adjustments, and service upgrades or downgrades.
  • Join a company that values customer care as much as it values its people, offering training and development to sharpen your skills.

Matching Summary

SparkLight is looking for friendly, motivated individuals in the Colorado Springs area to join our Billing Customer Service team.

Salary

Base: $17.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Handle high-volume inbound calls
  • Assist customers with billing inquiries
  • Resolve issues quickly and accurately
  • Maintain accurate customer records
  • Basic math and computer skills

Nice-to-have

  • Passionate about helping people
  • Thrive in a fast-paced environment
  • Supportive, team-oriented environment
  • Opportunities for growth and advancement

Key Requirements

  • High school diploma or GED required
  • Previous customer service experience a plus
  • Reside in Colorado Springs, CO through Pueblo, CO areas

Work Rights

Not specified

Tailored Resume

Cover Letter