Manager, Business Operations

BMO

Toronto, Canada
Base: $69,000.00 - $129,000.00; bonus/equity: not ...
Operational guidance and execution
Cross-functional initiative leadership
Channel operations process optimization
The Manager, Business Operations plays a critical role in supporting business partners by providing operational guidance, leading cross-functional initiatives, and driving execution of key projects

Job Summary

  • The Manager, Business Operations plays a critical role in supporting business partners by providing operational guidance, leading cross-functional initiatives, and driving execution of key projects.
  • This role acts as a trusted advisor to stakeholders, ensuring alignment between business objectives, operational capabilities, and regulatory or risk requirements.
  • BMO is committed to an inclusive, equitable and accessible workplace, and accommodations are available on request for candidates taking part in all aspects of the selection process.

Matching Summary

The Manager, Business Operations plays a critical role in supporting business partners by providing operational guidance, leading cross-functional initiatives, and driving execution of key projects.

Salary

Base: $69,000.00 - $129,000.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Operational guidance and execution
  • Cross-functional initiative leadership
  • Channel operations process optimization
  • Customer experience advancement
  • Risk Management Framework application

Nice-to-have

  • Trusted advisor to stakeholders
  • Strategic problem-solving
  • Data-driven decision making
  • Industry trend awareness

Key Requirements

  • 5-7 years relevant experience
  • Post-secondary degree or equivalent
  • Financial services and technology exposure
  • Digital channels and e.g. contact centre, mobile and online
  • Frontline customer service experience
  • Project management experience

Work Rights

Not specified

Tailored Resume

Cover Letter