Not specified; not specified; best-in-class benefi...
On-site
Customer service environment experience
Hr/hris systems experience
High volume inbound call handling
This role serves as the front-line for solving client challenges including issue resolution and user training for businesses with 1-49 employees
Job Summary
This role serves as the front-line for solving client challenges including issue resolution and user training for businesses with 1-49 employees.
Candidates must thrive in a metrics-driven call center environment while managing a high volume of inbound calls and varying daily questions.
The company offers best-in-class benefits starting on Day 1, including paid time off for volunteering and opportunities for career growth through award-winning training.
Matching Summary
This role serves as the front-line for solving client challenges including issue resolution and user training for businesses with 1-49 employees.
Salary
Not specified; Not specified; Best-in-class benefits start on Day 1
Skills & Requirements
Must-have
Customer service environment experience
HR/HRIS systems experience
High volume inbound call handling
Payroll compliance knowledge
Overtime availability during peak seasons
Nice-to-have
Military experience or veteran status
Strong rapport building skills
Inclusive and collaborative culture fit
Professional written communication style
Continuous learning mindset
Key Requirements
At least one year of customer service experience
Experience as an HR/HRIS practitioner with systems
Ability to work overtime during peak seasons
College degree preferred but not required
Veterans with military experience are encouraged to apply