Smartcat is seeking a Forward Deployed Engineer to enhance customer engagement through technical solutions that blend AI with human expertise. The role involves leading customer interactions and ensuring successful deployment and adoption of Smartcat’s AI-powered workflows, with a focus on delivering measurable outcomes
Job Summary
You’ll join Smartcat’s GTM org as a Forward Deployed Engineer, owning technical success across the full customer lifecycle—from pre-sales workflow discovery to implementation, adoption, and expansion.
The Forward Deployed Engineer (FDE) at Smartcat is a senior, customer-facing technical delivery role responsible for translating business goals into deployed AI-powered localization workflows — and ensuring those workflows drive measurable outcomes.
You will lead end-to-end technical execution across the customer journey — from pre-sales discovery and demos through deployment and value realization.
Matching Summary
Match Score: 85
Smartcat is seeking a Forward Deployed Engineer to enhance customer engagement through technical solutions that blend AI with human expertise. The role involves leading customer interactions and ensuring successful deployment and adoption of Smartcat’s AI-powered workflows, with a focus on delivering measurable outcomes.
Skills & Requirements
Must-have
customer lifecycle technical success
AI-powered workflows
enterprise systems integrations
REST APIs
GitHub
troubleshooting complex issues
Nice-to-have
customer-facing technical delivery
trusted advisor
outcome-owning role
entrepreneurial mindset
curiosity and problem-solving
Key Requirements
BS/MS in engineering or related field
10+ years in technical deployment/implementation management
Experience with AI SaaS workflows
Experience with enterprise change management
Experience presenting to technical and executive audiences