This role is responsible for handling incoming calls from customers interested in purchasing and upgrading Zoom Internet, HDTV, and Talk telephone services, along with ancillary home entertainment products
Job Summary
This role is responsible for handling incoming calls from customers interested in purchasing and upgrading Zoom Internet, HDTV, and Talk telephone services, along with ancillary home entertainment products.
The Sales Agent is important to the success of the entire company, handling a significant volume of incoming calls and securing a high percentage of total connects.
Armstrong offers a competitive salary and incentive plan, attractive benefits, paid time off, holidays, and free company services, along with career developmental resources.
Matching Summary
This role is responsible for handling incoming calls from customers interested in purchasing and upgrading Zoom Internet, HDTV, and Talk telephone services, along with ancillary home entertainment products.
Salary
Base: Competitive salary; Bonus/Equity: Incentive plan based on performance; Benefits: Attractive benefits package
Skills & Requirements
Must-have
Handling incoming customer calls
Selling products and services
Effective telephone communication
Consultative call flow
Identifying and overcoming objections
Meeting sales targets and KPIs
Accurate order entry into ICOMS
Nice-to-have
Team player and contributor
High-energy team environment
Armstrong Ambassador
Collaborative and flexible
Positive attitude and understanding change
Key Requirements
Experience handling calls in a call center environment preferred