Universal Agent Ambassador- Sports Illustrated Chicago Resort

WYNDHAM

Chicago, Illinois, United States
Base: $16.00 - $16.60 ph; bonus/equity: commission...
High school diploma or equivalent
1+ year customer service experience
Strong written and verbal communication skills
The Universal Agent Ambassador serves as the face of the resort, owning the arrival experience and creating immediate connections with every guest

Job Summary

  • The Universal Agent Ambassador serves as the face of the resort, owning the arrival experience and creating immediate connections with every guest.
  • Responsibilities include managing lobby traffic, supporting front desk operations, handling payments, and delivering elevated concierge-style service.
  • The role offers comprehensive health benefits including medical, dental, vision, 401k with employer match, and paid time off for eligible associates.

Matching Summary

The Universal Agent Ambassador serves as the face of the resort, owning the arrival experience and creating immediate connections with every guest.

Salary

Base: $16.00 - $16.60 per hour; Bonus/Equity: Commissions and bonuses included; Benefits: Medical, Dental, Vision, 401k match, Paid Time Off (eligibility varies)

Skills & Requirements

Must-have

  • High School diploma or equivalent
  • 1+ year customer service experience
  • Strong written and verbal communication skills

Nice-to-have

  • Vacation ownership experience preferred
  • Reservation system knowledge
  • Hotel front desk operations background
  • Ability to multitask in fast-paced environment

Key Requirements

  • High School diploma or equivalent
  • 1+ year of customer service experience
  • Prior hospitality or hotel operations experience

Work Rights

Not specified

Tailored Resume

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