Lead It Technician

Ormat Systems Ltd

Reno, NV, US
On-site
Troubleshoot hardware and software issues
Manage user accounts and permissions
Install and configure computer hardware
Serve as the first point of contact for senior management seeking technical assistance, playing a crucial role in ensuring the team operates smoothly

Job Summary

  • Serve as the first point of contact for senior management seeking technical assistance, playing a crucial role in ensuring the team operates smoothly.
  • Responsible and accountable for the running of Ormat’s computer systems within the limits of requirements, specifications, costs and timelines.
  • Lead the team by conducting Daily or Weekly meetings, training team members and collaborating with global teams.

Matching Summary

Serve as the first point of contact for senior management seeking technical assistance, playing a crucial role in ensuring the team operates smoothly.

Skills & Requirements

Must-have

  • troubleshoot hardware and software issues
  • manage user accounts and permissions
  • install and configure computer hardware
  • monitor support queues and SLAs
  • author and update user guides
  • adapt to new technologies

Nice-to-have

  • communicate complex technical information
  • demonstrated ability to analyze issues
  • patience and understanding for customer satisfaction
  • proactive and responsible
  • personal time management skills

Key Requirements

  • Minimum of 4 years’ experience in information technology
  • Proven working experience as an IT Team Leader
  • Bachelor’s Degree in Computer Science or equivalent work experience
  • Valid driver’s license and acceptable driving record
  • Ability to travel to other locations up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter