Lead Program Manager, Insights & Growth

Salesforce

Hyderabad, India
Lead program manager
Insights & growth function
Research operations
Drive the strategic operations of the Insights & Growth function by coordinating initiatives across Research, Growth, VoC, and Analytics

Job Summary

  • Drive the strategic operations of the Insights & Growth function by coordinating initiatives across Research, Growth, VoC, and Analytics.
  • Own and scale Research Operations, including participant management, tooling, vendor coordination, and compliance.
  • Cultivate strong cross-functional partnerships with PMO, Digital Success Ops, and Analytics to ensure alignment, resource efficiency, and consistent program delivery.

Matching Summary

Drive the strategic operations of the Insights & Growth function by coordinating initiatives across Research, Growth, VoC, and Analytics.

Skills & Requirements

Must-have

  • Lead Program Manager
  • Insights & Growth function
  • Research Operations
  • Analytics platforms
  • Cross-functional program execution
  • Stakeholder management

Nice-to-have

  • Digital Customer Success
  • AI-driven customer experiences
  • Data-informed design
  • Distributed global teams

Key Requirements

  • 7+ years program or operations management
  • 4+ years supporting UX, Research, Growth, Analytics, or DesignOps
  • Proven success managing complex, cross-functional programs
  • Strong understanding of UX processes, research operations, VoC systems, and behavioral analytics
  • Experience leading tooling implementations
  • Skilled at influencing without authority
  • Proficiency with Asana, Jira, Smartsheet

Work Rights

Not specified

Tailored Resume

Cover Letter