Crm Loyalty Campaign Manager - 9 Month Ftc

E.ON UK

London, United Kingdom
Competitive salary; bonus opportunities available;...
Hybrid
End-to-end crm campaign management
High-volume loyalty program execution
Gdpr and consent compliance knowledge
This role is critical for driving customer loyalty programme engagement and meeting business churn-reduction targets across a multi-million customer base

Job Summary

  • This role is critical for driving customer loyalty programme engagement and meeting business churn-reduction targets across a multi-million customer base.
  • The successful candidate will own the end-to-end execution of CRM activities including email, SMS, direct mail, and onsite channels with a focus on flawless deployment.
  • E.ON UK offers an award-winning workplace culture with excellent benefits including 26 days of annual leave, flexible working policies, and industry-leading parental leave.

Matching Summary

This role is critical for driving customer loyalty programme engagement and meeting business churn-reduction targets across a multi-million customer base.

Salary

Competitive salary; Bonus opportunities available; Benefits include 26 days annual leave plus bank holidays, pension, life cover, and tax-saving flexible benefits

Skills & Requirements

Must-have

  • End-to-end CRM campaign management
  • High-volume loyalty program execution
  • GDPR and consent compliance knowledge
  • Marketing automation platform experience
  • Data-driven performance optimization
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Experience in regulated industries like utilities
  • Exposure to complex preference centers
  • Continuous improvement mindset
  • Operational excellence focus

Key Requirements

  • Proven experience managing end-to-end CRM campaigns
  • Strong knowledge of GDPR and regulatory requirements
  • Demonstrated ability to manage activity at scale
  • Exceptional attention to detail for error-free execution
  • Confident stakeholder management skills

Work Rights

Not specified

Tailored Resume

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