Care Team Member

SOL Mental Health

Manhattan, NY, United States
On-site
Patient intake and check-in processes
Ehr data entry and management
Hipaa compliance knowledge
SOL Mental Health is seeking a Care Team Member in Manhattan, NY, who will play a crucial role in providing exceptional patient experiences and supporting clinical operations. The position emphasizes ownership, innovation, and collaboration within a nurturing workplace culture

Job Summary

  • The role involves providing a warm professional experience for patients while managing daily scheduling needs across calls and emails.
  • Candidates will complete patient intake processes, ensuring accurate collection of forms, insurance verifications, and copays.
  • The position offers true ownership opportunities in an early-phase organization where ideas can become organizational standards.

Matching Summary

Match Score: 85

SOL Mental Health is seeking a Care Team Member in Manhattan, NY, who will play a crucial role in providing exceptional patient experiences and supporting clinical operations. The position emphasizes ownership, innovation, and collaboration within a nurturing workplace culture.

Skills & Requirements

Must-have

  • Patient intake and check-in processes
  • EHR data entry and management
  • HIPAA compliance knowledge
  • Insurance verification skills
  • Phone and email communication

Nice-to-have

  • MA Certification preferred
  • De-escalation of difficult situations
  • Prior authorization experience
  • Medication workflow support
  • Empathy and collaboration

Key Requirements

  • Clinical exposure or Medical Assistant experience
  • Ability to manage difficult situations
  • Knowledge of HIPAA, CMS, and OSHA regulations

Work Rights

Not specified

Tailored Resume

Cover Letter