Bilingual Contact Center Disputes Operations Agent

Velera

Base: $18.41ph; bonus/equity: not specified; benef...
Bilingual communication skills
Experience in fraud management
Customer service experience
Velera is committed to helping financial institutions succeed through innovative fintech solutions

Job Summary

  • Velera is committed to helping financial institutions succeed through innovative fintech solutions.
  • The role involves resolving disputes and providing high-quality service to members and institutions.
  • Employees enjoy competitive wages and a variety of benefits including medical, dental, and PTO.

Matching Summary

Velera is committed to helping financial institutions succeed through innovative fintech solutions.

Salary

Base: $18.41/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, PTO

Skills & Requirements

Must-have

  • Bilingual communication skills
  • Experience in fraud management
  • Customer service experience

Nice-to-have

  • Strong analytical thinking skills
  • Ability to work independently
  • Collaboration and teamwork

Key Requirements

  • High school diploma or equivalent
  • One year experience in fraud management
  • Six months call center experience

Work Rights

Not specified

Tailored Resume

Cover Letter