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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, with a focus on end-to-end payroll processing and compliance for Germany and Switzerland. The ideal candidate should possess strong analytical skills, fluency in German and English, and thrive in a fast-paced, international work environment.
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Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations, collaborating seamlessly with Customer Experience and Payroll Operations teams to meet service level agreements.
This is a full-time position requiring availability Saturday through Wednesday, offering opportunities for career advancement within a fully remote global team.
Matching Summary
Match Score: 75
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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, with a focus on end-to-end payroll processing and compliance for Germany and Switzerland. The ideal candidate should possess strong analytical skills, fluency in German and English, and thrive in a fast-paced, international work environment.
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Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing customer service skills
Nice-to-have
Experience working in remote environments
Ability to mentor and support colleagues
Adaptability in fast-paced international settings
Proficiency with asynchronous communication tools
Analytical problem-solving mindset
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland
Professional fluency in German required
Experience in client-facing roles
Availability to work weekends (Saturday through Wednesday)