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AIG is seeking a Travel Complex Adjuster to manage and investigate complex claims related to travel, personal accidents, cancer, and income protection insurance. The ideal candidate should possess strong communication, time management, and problem-solving skills while adhering to established best practices in claims assessment.
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Job Summary
The role involves handling and investigating complex claims for Travel, Personal Accident, Cancer, and Income Protection in accordance with specific policy conditions.
Employees are expected to proactively identify suspect or fraudulent claims and act as a referral point for peers regarding fraud indicators.
AIG offers a comprehensive benefits package including health care, financial protection, wellbeing resources, and tuition reimbursement programs.
Matching Summary
Match Score: 75
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AIG is seeking a Travel Complex Adjuster to manage and investigate complex claims related to travel, personal accidents, cancer, and income protection insurance. The ideal candidate should possess strong communication, time management, and problem-solving skills while adhering to established best practices in claims assessment.
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Skills & Requirements
Must-have
Handle complex travel claims
Investigate personal accident claims
Assess cancer and income protection claims
Identify fraudulent claims
Apply policy conditions and service levels
Nice-to-have
Strong verbal communication skills
Negotiating skills with customers
Proactive Treating Customer Fairly approach
Team mentorship and training abilities
Lateral thinking for problem solving
Key Requirements
Knowledge of subject matter in claims assessment
Ability to apply technical best practice guidelines
Experience with Leisure and Corporate policy procedures