Anaplan is looking for a driven and dynamic Customer Success Operations Manager to join our EMEA CS Operations Organisation
Job Summary
Anaplan is looking for a driven and dynamic Customer Success Operations Manager to join our EMEA CS Operations Organisation.
You will lead and contribute to strategic projects that enhance our post-sales processes, improve operational efficiency, and drive impactful outcomes across the organisation.
You will be the trusted advisor to the Customer Success Vice president for the EMEA region, enabling our post-sales team to achieve ambitious goals while driving continuous improvement and transformative change.
Matching Summary
Anaplan is looking for a driven and dynamic Customer Success Operations Manager to join our EMEA CS Operations Organisation.
Skills & Requirements
Must-have
Customer Success Operations
Post-sales process optimization
Data analysis and reporting
Pipeline performance management
Cross-functional collaboration
Nice-to-have
Scaling hyper-growth business
SaaS adoption expertise
Entrepreneurial environment
GRIT (guts, reliability, improvement, teamwork)
Key Requirements
Relevant sales operations experience
Experience working with enterprise technology companies
Proven skills in post-sales forecasting
Ability to plan and deliver multiple concurrent work streams