Hillcrest Patient Service Specialist Interview Day
Cleveland Clinic
Mayfield Hts, US
On-site
Exceptional patient experience
Investigate and resolve patient issues
Create a welcome environment
Cleveland Clinic is seeking Patient Service Specialists for an onsite interview day at Hillcrest Hospital. The role focuses on providing excellent customer service to patients, assisting with registration and appointment scheduling, and requires a commitment to patient care
Job Summary
As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.
We will be filling multiple positions at the Hillcrest Medical Office Building, offering schedules between 7:00AM — 8:00PM and will have evening and weekend rotations.
Matching Summary
Match Score: 75
Cleveland Clinic is seeking Patient Service Specialists for an onsite interview day at Hillcrest Hospital. The role focuses on providing excellent customer service to patients, assisting with registration and appointment scheduling, and requires a commitment to patient care.
Skills & Requirements
Must-have
Exceptional patient experience
Investigate and resolve patient issues
Create a welcome environment
Enter and maintain confidential patient information
Recruit and educate patients on MyChart
Nice-to-have
Proactive patient assistance
Stellar patient experiences
HEART model for issue resolution
Key Requirements
High School Diploma/GED and two years of experience