Vip Front Of House Supervisor - Cineplex Cinemas Pickering And Vip

Cineplex Cinemas Pickering And Vip

Pickering, Ontario, Canada
Base: $20.60cad; bonus/equity: not specified; bene...
Not specified
Guest satisfaction monitoring
Team leadership and coaching
Maintaining ambience
Cineplex Cinemas Pickering and VIP is seeking a Front of House Supervisor to lead and manage a team in providing exceptional service to VIP guests. The role requires strong leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced environment

Job Summary

  • Lead, train, support, coach, motivate, and manage a dedicated team of FOH employees to ensure an exceptional VIP Guest service experience.
  • Maintain a high guest satisfaction rate by consistently monitoring the guest’s experience and proactively solving problems.
  • Ensure an engaging, memorable ambience in VIP areas by controlling various elements and maintaining an immaculate dining area.

Matching Summary

Match Score: 85

Cineplex Cinemas Pickering and VIP is seeking a Front of House Supervisor to lead and manage a team in providing exceptional service to VIP guests. The role requires strong leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced environment.

Salary

Base: $20.60CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Guest satisfaction monitoring
  • Team leadership and coaching
  • Maintaining ambience
  • Problem solving and conflict resolution
  • Fast-paced environment management

Nice-to-have

  • Innovative sales activities
  • Creative food service activities
  • Professional demeanor
  • Engaging with guests

Key Requirements

  • Minimum 2 years experience in bar/restaurant
  • Safe food handling certification
  • Smart Serve certification
  • College or Hospitality degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter