Customer Experience Specialist - Korean & English Speaker (bangkok)

Agoda

Bangkok, Thailand
On-site
Korean and english language proficiency
Customer service delivery
Problem-solving skills
At Agoda, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide

Job Summary

  • At Agoda, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
  • Our Customer Support Team provides in-person, real-time help around the clock and in 16 languages, actively looking for ways to improve our customer’s experience.
  • As a Customer Experience Specialist, you will deliver outstanding service to guests and partners via phone, email, and chat, handling a high volume of inquiries and delivering accurate, timely resolutions.

Matching Summary

At Agoda, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

Skills & Requirements

Must-have

  • Korean and English language proficiency
  • Customer service delivery
  • Problem-solving skills
  • Communication skills
  • Handle high volume inquiries

Nice-to-have

  • Global experience
  • Data-driven team
  • Fast-learning environment
  • Experimentation and feedback

Key Requirements

  • Korean and English speaker
  • Customer support experience

Work Rights

Not specified

Tailored Resume

Cover Letter