AIA is seeking a Senior Associate for Group Insurance Contract Management, responsible for the full lifecycle management of customized group insurance products. The ideal candidate will have extensive experience in the insurance industry and a strong focus on digital solutions to enhance customer experiences
Job Summary
The role is responsible for the full lifecycle management of customized group insurance products, from market research to continuous optimization.
Candidates will lead the end-to-end business process design for core scenarios such as adding/removing insured persons, information changes, and policy renewals.
The position requires analyzing customer behavior data to build models that link service efficiency with conversion results for platform improvement.
Matching Summary
Match Score: 85
AIA is seeking a Senior Associate for Group Insurance Contract Management, responsible for the full lifecycle management of customized group insurance products. The ideal candidate will have extensive experience in the insurance industry and a strong focus on digital solutions to enhance customer experiences.
Skills & Requirements
Must-have
Group insurance contract preservation experience
Digital platform product design skills
Business process modeling expertise
User requirement analysis capabilities
Cross-functional project leadership
Nice-to-have
Strong logical thinking abilities
Excellent communication coordination skills
Passion for sustainable change
Data-driven decision making approach
Key Requirements
Bachelor's degree or above in Insurance, Finance, Computer Science, or related fields
5+ years of experience in the insurance industry
Prior experience as a Product Manager for group insurance contract preservation
Familiarity with group insurance terms, underwriting rules, and claims processes