Duty Manager

SUNTEC SINGAPORE INTERNATIONAL CONVENTION & EXHIBITION SERVICES PTE. LTD.

Singapore, Singapore
Not specified; not specified; equitable compensati...
Not specified
Lead and oversee event-related operational activities
Manage workforce deployment for each shift
Serve as senior reporting officer on duty
Suntec Singapore is seeking a Duty Manager to oversee operations and enhance guest satisfaction at their renowned convention and exhibition center. The ideal candidate will possess strong leadership qualities, excellent interpersonal skills, and the ability to work under pressure while managing various responsibilities

Job Summary

  • The Duty Manager serves as the leader on shift and custodian of the customer experience at Suntec Singapore Convention and Exhibition Centre.
  • You will be accountable for ensuring operational excellence, managing workforce deployment, and acting as the primary liaison for customers and stakeholders.
  • The role requires high fitness levels for extensive walking and climbing ladders, along with the ability to make quick decisions under pressure.

Matching Summary

Match Score: 85

Suntec Singapore is seeking a Duty Manager to oversee operations and enhance guest satisfaction at their renowned convention and exhibition center. The ideal candidate will possess strong leadership qualities, excellent interpersonal skills, and the ability to work under pressure while managing various responsibilities.

Salary

Not specified; Not specified; Equitable compensation mentioned

Skills & Requirements

Must-have

  • Lead and oversee event-related operational activities
  • Manage workforce deployment for each shift
  • Serve as senior reporting officer on duty
  • Handle escalations and resolve customer complaints
  • Work mid-night shifts, weekends and public holidays

Nice-to-have

  • Fluency in Mandarin preferred for regional clients
  • Comfortable with technology and paperless processes
  • Resilient and able to work independently
  • Strong interpersonal skills for team collaboration

Key Requirements

  • Diploma or Degree in any discipline
  • Fluent in written and spoken English
  • Proven excellence in leading teams successfully
  • Ability to work mid-night shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter