Associate Director, Operations Transformation

AIA Australia

8+ years life insurance experience
Strategic program and project management
Digital enablement and backend applications
This senior leadership role is accountable for end-to-end operations transformation delivery through structured program and project management

Job Summary

  • This senior leadership role is accountable for end-to-end operations transformation delivery through structured program and project management.
  • The position requires translating business strategy into well-governed programs and roadmaps to support company growth and efficiency.
  • Candidates must possess strong leadership skills to build a high-performance team while ensuring alignment with regulatory requirements.

Matching Summary

This senior leadership role is accountable for end-to-end operations transformation delivery through structured program and project management.

Skills & Requirements

Must-have

  • 8+ years life insurance experience
  • Strategic program and project management
  • Digital enablement and backend applications
  • Stakeholder management across business units
  • English and Chinese language proficiency

Nice-to-have

  • Human-centered transformation mindset
  • Future-ready talent development
  • Innovative problem-solving skills
  • Regulatory compliance expertise
  • Cross-functional team leadership

Key Requirements

  • University degree required
  • Minimum 8 years working experience in life insurance or consultancy
  • Proficiency in spoken/written English and Chinese (Cantonese and Mandarin)
  • Relevant license for regulated activities if job involves them

Work Rights

Not specified

Tailored Resume

Cover Letter