Liability Specialist

EML

Melbourne, Australia
Fully remote
Liability assessment
Claims determination
Investigating complex claims
Reporting to the Eligibility Team Leader, you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims

Job Summary

  • Reporting to the Eligibility Team Leader, you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims.
  • The role involves the investigating, strategizing, tracking, follow up and determination of complex claims to achieve the best possible outcome.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

Reporting to the Eligibility Team Leader, you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims.

Skills & Requirements

Must-have

  • liability assessment
  • claims determination
  • investigating complex claims
  • legislative timeframes
  • objective decision making

Nice-to-have

  • resilience and complex conversations
  • customer needs understanding
  • return to work outcomes
  • learning culture
  • diversity and inclusion

Key Requirements

  • Previous claims liability experience
  • Workers compensation background
  • High attention to detail
  • Organisational skills
  • Effective communication
  • Conflict resolution skills

Work Rights

Not specified

Tailored Resume

Cover Letter