Technical Service Manager

Carrier

Indianapolis, Indiana, United States
Base: $96,000.00 - $192,000.00 annually; bonus/equ...
Fully remote
Bachelor's degree with 4 years hvac field experience
5 years leading skilled professional teams
3 years delivering hvac technical training
This role leads a team providing technical field support and training for Residential & Light Commercial products across North America

Job Summary

  • This role leads a team providing technical field support and training for Residential & Light Commercial products across North America.
  • The position requires developing multi-day hands-on technical training materials and collaborating with engineers to refine product offerings.
  • Employees are eligible for comprehensive benefits including health care, retirement plans, up to 15 days of paid vacation, and tuition assistance.

Matching Summary

This role leads a team providing technical field support and training for Residential & Light Commercial products across North America.

Salary

Base: $96,000.00 - $192,000.00 annually; Bonus/Equity: Short-term cash incentives subject to plan requirements; Benefits: Health Care, Retirement, Paid Time Off, Tuition Assistance

Skills & Requirements

Must-have

  • Bachelor's degree with 4 years HVAC field experience
  • 5 years leading skilled professional teams
  • 3 years delivering HVAC technical training
  • Hands-on experience with residential HVAC systems
  • Willingness to travel up to 50% domestically

Nice-to-have

  • Strong written and verbal communication skills
  • Experience presenting strategic topics to senior leadership
  • Ability to work independently with minimal supervision
  • Solid business acumen and general management skills
  • Proven ability to resolve conflicts in high-pressure environments

Key Requirements

  • Bachelor's degree or High School Diploma with specific years of experience
  • Minimum 5 years managing teams of skilled professionals
  • Minimum 3 years delivering HVAC technical training
  • Residence in Midwest region preferred near Indianapolis
  • Capability to work remotely with dedicated home office setup

Work Rights

Not specified

Tailored Resume

Cover Letter