Customer Service Representative

Pooch Palace Resort

Encinitas, CA, United States
Base: $16.90 - $18.00ph doe; bonus/equity: tips; b...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • You’ll be responsible for welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/check-outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $16.90 - $18.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

Base: $16.90 - $18.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints patiently
  • Keeping lobby clean and welcoming
  • Physical stamina and lifting ability

Nice-to-have

  • Concierge-like customer service
  • Pet-obsessed professional
  • Community-focused team player
  • Fluent in human and hound

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter