Global Product Support - Epi

Applied Materials Inc

Santa Clara, CA, US
Base: $124,000.00 - $171,000.00; bonus/equity: eli...
Hybrid (based on industry standards and job responsibilities)
Develop best known methods (bkms)
Conduct failure analysis (fa)
Train customer engineers
Applied Materials is seeking a Global Product Support professional in Santa Clara, CA, to develop procedures and support the launch of new products within the semiconductor and display industries. The role emphasizes problem-solving, collaboration with engineering and manufacturing teams, and the training of customer engineers

Job Summary

  • The role involves developing new procedures and Best Known Methods to service cutting-edge semiconductor equipment.
  • Candidates will partner with Quality & Reliability groups to address top field issues and participate in the CAPA process.
  • The position includes training Customer Engineers and Process Engineers prior to product shipments to global customers.

Matching Summary

Match Score: 85

Applied Materials is seeking a Global Product Support professional in Santa Clara, CA, to develop procedures and support the launch of new products within the semiconductor and display industries. The role emphasizes problem-solving, collaboration with engineering and manufacturing teams, and the training of customer engineers.

Salary

Base: $124,000.00 - $171,000.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • Develop Best Known Methods (BKMs)
  • Conduct Failure Analysis (FA)
  • Train Customer Engineers
  • Create Technical Product Manuals
  • Participate in FMECA process

Nice-to-have

  • Cross-functional collaboration skills
  • Problem-solving with multiple data sources
  • Ability to lead small projects
  • Experience with New Product Build & Test

Key Requirements

  • Functional expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to solve complex problems using judgment

Work Rights

Not specified

Tailored Resume

Cover Letter