Customer Care Officer With Dutch

ANZ

Bucharest, Romania
Dutch and english b2 level
Customer problem identification
Incident notification and escalation
Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people, freeing them up for more creative thinking and exciting work

Job Summary

  • Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people, freeing them up for more creative thinking and exciting work.
  • Your role involves receiving and logging customer issues, performing identification and resolution, documenting troubleshooting efforts, and escalating incidents when required.
  • The company offers a comprehensive benefits package including a sign-in bonus, relocation package, flexible medical and dental plans, and numerous wellness and gift voucher options.

Matching Summary

Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people, freeing them up for more creative thinking and exciting work.

Skills & Requirements

Must-have

  • Dutch and English B2 level
  • Customer problem identification
  • Incident notification and escalation
  • Order entry and incident management tools
  • Voice support inbound/outbound calls

Nice-to-have

  • Human ingenuity and creativity
  • High customer satisfaction ratings
  • Receptive to coaching and feedback
  • Confident and positive attitude

Key Requirements

  • 1-3 years relevant experience
  • Bachelor's degree or high school degree

Work Rights

Not specified

Tailored Resume

Cover Letter