Access/outreach Specialist - Carolina Neurosurgery & Spine Associates - Live Answer

Carolina Neurosurgery & Spine Associates

Charlotte, North Carolina, United States
Base: $19.80 - $29.70; bonus/equity: not specified...
Hybrid
Answers inbound and outbound calls
Schedules appointments for clinicians
Communicates with patients
Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner

Job Summary

  • Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.
  • Schedules various types of appointments for physicians, advanced clinical practitioners, and other clinicians, and communicates any necessary instructions to the patient.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Answers inbound and outbound calls
  • Schedules appointments for clinicians
  • Communicates with patients
  • Handles patient messages and refills

Nice-to-have

  • Fast-paced environment
  • Career development programs
  • Comprehensive total rewards

Key Requirements

  • High School Diploma or GED required
  • Medical, secretarial, and/or customer service experience required
  • 1 year medical office/healthcare setting experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter