Customer Operations Specialist

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Broomfield, CO, United States
Base: $61,875 - $90,750; bonus/equity: cash-based ...
Customer advocacy
Order management
Repeat quoting
The Customer Operations Specialist performs customer service activities for internal and external customers, ensuring advocacy for the customer and working closely with various departments to provide solutions

Job Summary

  • The Customer Operations Specialist performs customer service activities for internal and external customers, ensuring advocacy for the customer and working closely with various departments to provide solutions.
  • Responsibilities include executing standard and repeat quoting, order management for factory direct customers, and developing customer relationships.
  • The company offers a comprehensive total rewards program including base salary, cash-based incentive program, medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with matching, holidays, and paid time off.

Matching Summary

The Customer Operations Specialist performs customer service activities for internal and external customers, ensuring advocacy for the customer and working closely with various departments to provide solutions.

Salary

Base: $61,875 - $90,750; Bonus/Equity: Cash-based incentive program; Benefits: Medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with matching, holidays, PTO

Skills & Requirements

Must-have

  • Customer advocacy
  • Order management
  • Repeat quoting
  • Customer requirements
  • Cross-functional collaboration

Nice-to-have

  • Customer success focus
  • Lean manufacturing participation
  • Resilient and responsive
  • Problem-solving skills

Key Requirements

  • Bachelor’s degree in business or related field
  • 5+ years of experience in medical device or related field
  • Ability to communicate effectively
  • Ability to work independently and in a team

Work Rights

Not specified

Tailored Resume

Cover Letter