Patient Service Representative (psr) - Cardiology

Advocate Health

Chicago, IL, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
High volume, multiple-task environment
Customer service experience
Handling difficult callers
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Ensures accurate patient registration, appointment scheduling, billing information entry, and medical record maintenance.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and educational assistance.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • High volume, multiple-task environment
  • Customer service experience
  • Handling difficult callers
  • EMR system registration
  • Answering multiple phone lines
  • Insurance verification

Nice-to-have

  • Teamwork and collaboration
  • Adaptability to change
  • Proactive problem-solving

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • CRT/PC experience
  • Ability to lift up to 35 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter